Shipping and Delivery
Thank you for choosing to shop with us! We value your business and want to ensure that you have a seamless and enjoyable shopping experience. This shipping information outlines the details of our shipping methods, rates, and delivery expectations.
Shipping Methods
We offer two shipping methods for deliveries within Australia: Standard Shipping and Free Shipping.
| SHIPPING METHOD | COST | DELIVERY | CARRIER |
|
Standard Shipping |
FREE Orders over $200 $12 Orders under $200 |
2-4 days |
Australia Post |
Order Processing
We strive to process orders as quickly as possible. Orders are typically processed within 1-3 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and will notify you in the case of any delays.
Delivery
Delivery times may vary depending on your location. For standard shipping, please allow an additional 2-4 business days for delivery after the processing period. Please note that delivery times may be longer for remote areas or during unforeseen circumstances such as extreme weather conditions or public holidays. More information on delivery time frames can be found here.
Tracking
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package. Please allow up to 24 hours for the tracking information to be updated.
International Shipping
At this time, we only offer shipping within Australia. We do not provide international shipping options. We apologise for any inconvenience caused and hope to expand our shipping services in the future.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure that your shopping experience is enjoyable from start to finish.